Contact
Talk to a human on the OrderDS team
Questions about plans, a store that won’t connect, or a feature you wish existed — write to us. We read everything ourselves.
Email support
The fastest way to reach us, and the address our support team answers from:
support@orderds.comWhat to expect
Response time
Within one business day — usually much faster
Business plan support
Priority queue, same team, faster first reply
Billing questions
Include your account email so we can find you quickly
Already a customer? Writing from the email on your account helps us pull up your stores right away.
Send a message
We reply to the email address you give us here.